Sears Sucks (at least ours does)

Bought a new dishwasher from Sears which they said they would install. One week later they show up put in the dishwasher and take the old one away; but wait the new one doesn’t work. The guy said it sat outside for two days on a truck being delivered from Chicago. Consequently the water that was in it during quality checks was frozen; so it needs to defrost. Lets not forget he damaged the water shut-off valve (we discovered that later) as well. Anyways we wait until Monday and still no water is entering the machine. We call Sears and they send out the installer again. He says the Bosch technician will need to see it and there isn’t a local guy.

So we wait until today (5 days hand washing the dishes so far) for him to show up. The computerized scheduler called and conveniently let us know he would be here between 8am and 5pm. Thanks for really narrowing that down. So he had not shown up by 2:30pm so I had to leave work to go pick up the kids at school, just in case he picked that 15 minute window to arrive. Good thing I did as that is exactly when he arrived. The Bosch is a bust, a lemon. His advice was for Sears to just replace it or give us our money back. Still waiting to here from them still.